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FAQ’s

Here are some of the most frequently asked questions about car rentals, based on the web search results: Q: What do I need to rent a car? A: You need a valid driver’s licence, a valid ID, and a credit or debit card. You also need to be over 25 years old, unless you are hiring a full-size MPV, premium vehicle/exotic car or Luton van. Q: Do I need insurance to rent a car or van? A: No, you don’t need to purchase insurance as most hire companies provide a damage waiver within the cost of your hire. However, you can also purchase additional protection to reduce the excess further. Q: How old do I need to be to hire a car or van? A: All drivers must be a minimum of 25 years old. Only drivers over 30 years old may hire full-size MPVs, premium vehicles/exotic cars and Luton vans. Q: What are the driver’s licence requirements for car hire in the UK & Ireland? A: All drivers must produce a full, valid driving licence. Non-EU licence holders are required to have an international driving permit if the licence is not in English. All renters must produce photographic ID - this can be a passport or driving licence. Q: Can I hire a car with a debit card? A: Most car rental agencies accept all major debit cards except for Maestro, Electron, Solo and pre-paid cards. To hire their 4x4s and premium vehicles, they require a credit card. All cards MUST have the main driver’s name on it. Q: Can I be picked up and taken to the rental branch? A: Yes, you may be able book your pick-up location online or by phone. However, you will need to pay an extra fee for this service if available. Q: Can I return or pick-up a car outside the opening hours? A: Yes, you can book an early return or late return online or by phone. However, you will need to pay an extra fee for this service. Q: Does Enterprise offer one-way car hire in the UK and Ireland? A: Yes, they do. You can book your one-way rental online or by phone. However, you will need to pay an extra fee for this service. Q: What condition will my rental car be in when I pick it up? A: The condition of your rental car will depend on whether you booked it with or without insurance. If you booked it with insurance (damage waiver), your rental car will be in good condition and free of charge. If you booked it without insurance (excess deposit), your rental car may have some wear and tear charges depending on its mileage and age. Q: How is damage measured? A: Damage is measured by comparing the photos of your rental car before and after your trip. If there is any damage that was not there before your trip (such as scratches, dents, stains etc.), you will be charged for it according to their rates. Q: Can I hire a car without an excess deposit? A: Yes, you can book your rental car without an excess deposit online or by phone. However, this means that if there is any damage that exceeds £500 (or equivalent in other currencies), you will have to pay the full amount out of pocket. Q: What is a damage or loss waiver and how does it work? A: A damage or loss waiver is an optional product that covers accidental damage and theft of your rental vehicle up to £35k (or equivalent in other currencies). It also covers personal liability for bodily injury and property damage caused by yourself or anyone travelling with you in the vehicle up to £35k (or equivalent in other currencies). It does not cover normal wear and tear such as tyres wearing out over time. Q: What happens if the vehicle breaks down or if I have an accident? A: If your vehicle breaks down due to mechanical failure while on public roads within Europe (excluding Ireland), they will arrange for roadside assistance at no extra cost to you until they send another vehicle from their nearest branch within 30 minutes (or longer depending on traffic conditions). If your vehicle breaks down due to mechanical failure while off public roads within Europe (excluding Ireland), they will arrange for towing at no extra cost to you until they send another vehicle from their nearest branch within 24 hours (or longer depending on traffic conditions). If you have an accident while driving their vehicle within Europe (excluding Ireland), they will assist you with filling out any necessary paperwork and contacting emergency services if you or anyone else involved in the accident is injured or in danger. You will also need to report the accident to the local police and obtain a police report. You will also need to contact the rental agency as soon as possible and provide them with the details of the accident and the police report. You may be liable for any damage or loss caused to the vehicle or third parties, depending on the terms and conditions of your rental agreement and the insurance or protection products you purchased.

COMPANY

sales@getcarhire.com

FAQ’s

Here are some of the most frequently asked questions about car rentals, based on the web search results: Q: What do I need to rent a car? A: You need a valid driver’s licence, a valid ID, and a credit or debit card. You also need to be over 25 years old, unless you are hiring a full-size MPV, premium vehicle/exotic car or Luton van. Q: Do I need insurance to rent a car or van? A: No, you don’t need to purchase insurance as most hire companies provide a damage waiver within the cost of your hire. However, you can also purchase additional protection to reduce the excess further. Q: How old do I need to be to hire a car or van? A: All drivers must be a minimum of 25 years old. Only drivers over 30 years old may hire full-size MPVs, premium vehicles/exotic cars and Luton vans. Q: What are the driver’s licence requirements for car hire in the UK & Ireland? A: All drivers must produce a full, valid driving licence. Non-EU licence holders are required to have an international driving permit if the licence is not in English. All renters must produce photographic ID - this can be a passport or driving licence. Q: Can I hire a car with a debit card? A: Most car rental agencies accept all major debit cards except for Maestro, Electron, Solo and pre-paid cards. To hire their 4x4s and premium vehicles, they require a credit card. All cards MUST have the main driver’s name on it. Q: Can I be picked up and taken to the rental branch? A: Yes, you may be able book your pick-up location online or by phone. However, you will need to pay an extra fee for this service if available. Q: Can I return or pick-up a car outside the opening hours? A: Yes, you can book an early return or late return online or by phone. However, you will need to pay an extra fee for this service. Q: Does Enterprise offer one-way car hire in the UK and Ireland? A: Yes, they do. You can book your one-way rental online or by phone. However, you will need to pay an extra fee for this service. Q: What condition will my rental car be in when I pick it up? A: The condition of your rental car will depend on whether you booked it with or without insurance. If you booked it with insurance (damage waiver), your rental car will be in good condition and free of charge. If you booked it without insurance (excess deposit), your rental car may have some wear and tear charges depending on its mileage and age. Q: How is damage measured? A: Damage is measured by comparing the photos of your rental car before and after your trip. If there is any damage that was not there before your trip (such as scratches, dents, stains etc.), you will be charged for it according to their rates. Q: Can I hire a car without an excess deposit? A: Yes, you can book your rental car without an excess deposit online or by phone. However, this means that if there is any damage that exceeds £500 (or equivalent in other currencies), you will have to pay the full amount out of pocket. Q: What is a damage or loss waiver and how does it work? A: A damage or loss waiver is an optional product that covers accidental damage and theft of your rental vehicle up to £35k (or equivalent in other currencies). It also covers personal liability for bodily injury and property damage caused by yourself or anyone travelling with you in the vehicle up to£35k (or equivalent in other currencies). It does not cover normal wear and tear such as tyres wearing out over time. Q: What happens if the vehicle breaks down or if I have an accident? A: If your vehicle breaks down due to mechanical failure while on public roads within Europe (excluding Ireland), they will arrange for roadside assistance at no extra cost to you until they send another vehicle from their nearest branch within 30 minutes (or longer depending on traffic conditions). If your vehicle breaks down due to mechanical failure while off public roads within Europe (excluding Ireland), they will arrange for towing at no extra cost to you until they send another vehicle from their nearest branch within 24 hours (or longer depending on traffic conditions). If you have an accident while driving their vehicle within Europe (excluding Ireland), they will assist you with filling out any necessary paperwork and contacting emergency services if you or anyone else involved in the accident is injured or in danger. You will also need to report the accident to the local police and obtain a police report. You will also need to contact the rental agency as soon as possible and provide them with the details of the accident and the police report. You may be liable for any damage or loss caused to the vehicle or third parties, depending on the terms and conditions of your rental agreement and the insurance or protection products you purchased.
©Getcarhire.com - 2024

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